Terms of service

Last updated: October 25, 2026

1. Overview

This website is operated by Ashby & Wren ("we", "us", "our"). By visiting our website or purchasing from us, you agree to these Terms of Service. Please read them carefully. If you do not agree, please do not use the website.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products to you.

2. Use of the website

You may use this website only for lawful purposes. You agree not to misuse the site, interfere with its operation or attempt to gain unauthorized access to it. We may refuse service to anyone for any reason at any time.

3. Products and descriptions

We do our best to display our products, colors and descriptions as accurately as possible. Because screens differ, we can't guarantee that the colors you see exactly match the product. Measurements and fit can vary slightly between items.

4. Prices and availability

All prices are listed in US dollars (USD). Prices and availability may change without notice. If an item is incorrectly priced or unavailable after you've ordered, we'll contact you and give you the choice to continue at the correct price or cancel for a full refund.

5. Orders and payment

Placing an order is an offer to purchase. You'll receive an order confirmation email, and the contract is formed when we ship your order. We reserve the right to cancel or limit orders, for example in case of suspected fraud or obvious pricing errors. If we cancel an order you've already paid for, you'll receive a full refund.

Payments are processed securely through our checkout. We never see or store your full card details.

6. Shipping

Shipping times and conditions are described in our Shipping Policy. Delivery times are estimates and not guaranteed.

7. Returns and refunds

Returns and refunds are handled according to our Return & Refund Policy.

8. Intellectual property

All content on this website, including text, images, logos and design, belongs to Ashby & Wren or its licensors and may not be copied or used without our written permission.

9. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential damages arising from your use of the website or our products. Our total liability for any claim is limited to the amount you paid for the product concerned. Nothing in these terms limits any rights you have under applicable consumer protection laws.

10. Privacy

How we handle your personal information is described in our Privacy Policy.

11. Changes to these terms

We may update these Terms of Service from time to time. The latest version is always available on this page. Continued use of the website after changes means you accept the updated terms.

12. Contact

Questions about these terms? Email us at cowea@hotmail.com.